Health Information in the Age of AI

Thea Campbell, MBA, RHIA, Mid-Revenue Cycle Executive Leader, President-Elect, AHIMA®

“We started in paper records, moved to electronic records, moved to computerized records. And we’re headed into that place of AI, which is really and amazing transformation.”

— Thea Campbell, MBA, RHIA, Mid-Revenue Cycle Executive Leader, President-Elect, AHIMA®

How AI Is Transforming Health Information

Health information has evolved from paper files to digital records and now into the age of artificial intelligence. For Thea Campbell, MBA, RHIA, President-Elect of AHIMA, this journey demonstrates the profound impact accurate, accessible, and secure data has on healthcare delivery. What began as recordkeeping is now a driving force for decision-making at every level of the system, from patient care to policy.

As Campbell explains, medical records are more than documentation; they power the entire healthcare ecosystem. Trusted information enables providers to deliver quality care, supports financial operations, and informs public health strategies. For patients and their families, it ensures that care decisions are guided by the most accurate picture possible.

Looking ahead, AI presents both opportunities and challenges. While advanced technologies can process data at unprecedented scale, HI professionals remain essential. They provide the context to interpret information, identify potential biases, and ensure ethical use. As Campbell notes, continuous learning and evolving skills will keep HI professionals at the forefront of healthcare transformation, ready to guide the next chapter of innovation.

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